Welcome to Affordable Technical Support, we are a provider of outsourced (IT) information technology services to small businesses. We have more than 25 years of experience in the computer and technology sector. Our main focus includes the following worry-free services:

• Project Management
• Procurement Management
• 24/7/365 Network Management Support
• Alternative Component Evaluation
• VPN Integration
• Workstation Integration
• Service and Maintenance
• Communication Support
• Help Desk Support

But what really sets us apart from other providers is our unique approach to outsourced management. We listen to the needs and concerns of our partners and only recommend solutions that are beneficial and cost effective to their business. So, as you make the decisions about who you want to partner with for your outsourcing needs, ask yourself, "Are you getting the same value of service from other providers?"

Project Management:

ATS delivers enterprise IT project solution to small businesses by providing the project leadership, experience, and support our clients requirements. We apply proven consulting services, tools, and methodologies to ensure that your critical technology projects produce targeted business results.
 

Our qualified, certified professionals apply their practical "know-how" in projects, process, technology, and people to successfully plan, manage, and lead projects to successful outcomes. You can count on us to assess a critical project, turn around a troubled project, staff your project team, or lead your project to success.

So if you're on the hook for the business outcome of any sized projects, let Affordable Technical Support performance services assure your success.

We will help you:

1.       Articulate your vision for the project, establish goals, assemble your team, and define expectations and the scope of your project.
 

2.       Refine the scope, identify specific tasks and activities to be completed, and develop a schedule and budget.
 

3.       Accomplish your goals by leading your team, solving problems, and building your project.
 

4.       Monitor changes to the project, make corrections, and adjust your schedule to respond to problems, or adjust your expectations and goals.
 

5.       Deliver your project to your audience, acknowledge results, and assess its success. Take the time to compose a written evaluation of the project and the development effort.

Procurement Management:

Our talented team of researchers work with the best brands of computer manufacturers and suppliers in the industry. With our combination of a proven outsourcing approach, procurement expertise and comprehensive capabilities, we can help you:

• Acquire additional expertise, tools, and best practices, without expanding your staff or making large IT investments
• Lower total costs of goods and services, while improving supplier performance
• Gain access to supplier
• Reallocate internal resources to meet other strategic business objectives

Network Management:

Our approach to network management is to stay focused on issues and apply regular maintenance to ensure your business is free of faults. In the event of failure, our network management goal is to perform the necessary activities to restore our client service as quickly as possible based on (SLA) Service Level Agreement.

At ATS we dramatically increase the security level of intra-company traffic via the Internet using robust products such as Firebox® X Edge from WatchGuard Technologies, Inc.

The Firebox^® X Edge is an easy-to-manage firewall and VPN endpoint security appliance designed to meet the needs of small businesses and remote offices. It provides complete unified threat management, with zero day protection, anti-spyware, anti-spam, anti-virus, intrusion prevention, and URL filtering capabilities, and offers advanced networking features to maximize network configurability.

Component Evaluation:

ATS offers technology research and testing support to small businesses before products are purchased and integrated into their environment.

Workstation Integration:

Our team of integration specialists works with proven manufacturers with superior products that will seamlessly integrate into your environment regardless of your business practices.
 

Service and Maintenance:

At ATS we provide hardware and software services which spans installation, deployment, technical support, maintenance, workstation repairs and other functions that keep your software and hardware running so that you can focus on what you do best and is increasing your customer base.