860-461-8580

 

PC Support

Computer Support

We provide computer helpdesk services which spans installation, deployment, technical support, maintenance, computer repairs and other helpdesk-related functions that keep your software and hardware running so that you can focus on what you do best and that is the management and growth of your business.

Our core focus is the delivery of standard or customizable computer helpdesk services to fit your specific needs. The range of computer support and maintenance plans along with a fixed pricing structure, allows us to offer quality support by:

  • Offering unlimited computer support, remote or on-site based on complexity of your need
     
  • Providing dedicated technical representatives to understand how your business flows
     
  • Agreeing to an  Service Level Agreement (SLA) to ensure that your needs are handled with the right amount of attention and expectation
     
  • Applying best practices shared by other businesses large or small
     
  • Providing disaster recovery from backup and maintaining a current file library of all software, licenses, records etc.
     

Your computers and other hardware devices needs regular maintenance to keep them running at peak performance. We'll optimize your computer by removing unnecessary processes that slow your computer down and delete unwanted files. We'll apply the most recent manufacturers and windows updates to guard against security threats if needed.

With Affordable Technical Support, you have a partner who values the relationship which means your success is our success – therefore you can be assured that we will do everything necessary to provide you with the best IT support and maintenance of devices when necessary.