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Network Support

Network Management

Your network is critical to your business—but it's not the core focus of what you do. To compete effectively, you need a way to optimize the design and performance of your network without diverting resources from more strategic areas. Affordable Technical Support provides outside network monitoring  to keep your network running at its best, minimize network downtime, increase application performance, and meet new networking requirements. We continuously monitors your Wide Area Network (WAN) circuits and devices for potential problems; we work closely with your internet service provider (ISP) with issue tracking, and coordination transparent and efficient problem resolution.

VPN Server and Network Services
  • Affordable Technical Support is skilled in operations, including continuous proactive network monitoring and real-time notification of managed devices. Access network performance statistics, view alerts, and create and manage trouble tickets

  • Fault management and escalation through analysis of activities to isolate and correct unusual operational behaviors

  • Network Configuration and support

  • Comprehensive network support service level agreement (SLA) including performance thresholds for incident identification and response, policy change request acknowledgement, policy change request implementation, and emergency change request implementation

 

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